Shipping policy
Shipping Policy
Shipping Charges: Orders above PKR 850 qualify for free shipping. Orders below PKR 850 will be charged a PKR 100 shipping fee.
Delivery Time: Orders are delivered within 2 to 4 working days. Delivery to remote areas may take longer.
Delivery Partners: We use trusted courier services, and tracking details will be shared via SMS and email.
Order Confirmation: After placing an order, you will receive a confirmation SMS and email. Please confirm your order to avoid delays.
Return & Refund Policy
Return Window: You can return the product within 10 days if you are not satisfied.
Return Conditions:
- The product must be unused and in its original packaging.
- If a wrong or damaged product is delivered, Nutriful will cover the return shipping cost.
- For personal returns, a PKR 200 return fee will be deducted.
Refund Process: Refunds will be processed within 7 working days via bank transfer, Easypaisa, or JazzCash.
Return Methods:
- You can send the product back via courier to our return address.
- Our partner courier can pick up the product for a PKR 200 pickup fee.
Order Cancellation Policy
Orders can be canceled within 12 hours of placement.
Once shipped, orders cannot be canceled but can be returned under our return policy.
Contact Us
📧 Email: hello@nutriful.com
📍 Address: DHA Phase 5, Lahore, PK
🌐 Website: https://www.nutriful.com.pk